Zlatan Ibrahimovic rescued an injury-time draw for Manchester United against Everton on a Tuesday night in April 2017.
United were pedestrian and devoid of any real creativity in that game. Jose Mourinho wasn't happy. The Portuguese has always been typically box-office and outspoken throughout his career, but he felt the need to pick out one particular player in his post-match interview on this occasion. Mourinho had identified Luke Shaw's display yet his criticism of the player was utterly bizarre.
Mourinho had spent 90 minutes hounding Shaw on the touchline but he wanted to go one step further - he wanted to embarrass the left-back. "He [Shaw] was in front of me and I was making every decision for him," Mourinho said as he began his rant. "He has to change his football brain. We need his fantastic physical and technical qualities, but he cannot continue to play with my brain."
The relationship between the pair quickly deteriorated and the agenda began to feel personal from Mourinho. Two years later, he went at Shaw again, questioning his application in training and claiming that Shaw was a 'long way behind' his teammates.
Mourinho is allegedly a master in man-management but this approach was never going to be conducive to improving Shaw.
While there was likely an element of truth in Mourinho's accusations over Shaw's work ethic, public humiliation certainly didn't help the player. Mourinho's exit couldn't have come quicker for Shaw in 2018 and he had the chance to start afresh with Ole Gunnar Solskjaer, whose outlook on management - Solskjaer wanted to be the players' friend - was the perfect antidote to Mourinho.
“At a big club like Manchester United you are always going to be under pressure and under the spotlight. That makes you mentally stronger. “But I had no confidence at that time. I was losing my belief," Shaw reflected earlier this year.
"I think that is what changed with Ole. He managed me right and I got my confidence back and I am really enjoying it at the moment. Enjoyment and confidence. For me, they are the two biggest things you need on the pitch.
"You need that belief in your ability to perform at the highest level. I feel I have that now.”
Shaw's relationship with Mourinho was fractured and complex while his relationship with Solskjaer was happy and productive. The 26-year-old enjoyed the best season of his career under Solskjaer last term and he was genuinely the world's best left-back on form.
He was instrumental for England at the European Championship and he even got an endorsement from Roberto Carlos.
Shaw recently reached 200 Premier League appearances for United and that was a significant milestone. That's a stellar achievement for any player but it felt particularly special because it hasn't been an easy journey for Shaw to get there. Mourinho questioned his character but Shaw has shown it in abundance to come back from that ordeal. It's hard not to be impressed by his resilience.
Shaw is going to need the resilience that he built under Mourinho in the coming weeks. Alex Telles has started in both of Ralf Rangnick's Premier League games as interim boss and he's done nothing wrong, so there's simply no reason to change.
Although the 26-year-old has struggled with a concussion in recent weeks, he's now fully fit, however, he's going to face a battle to win his place back in the starting line-up. This is the first challenge Shaw will face at United since Mourinho left the club.
Shaw either needs Telles to underperform or he needs to deliver a performance that can't be ignored when handed the chance.
But he's certainly been in worse positions than this at United and he'll use what he learned from Mourinho to regain his place.
