Get all your news in one place.
100’s of premium titles.
One app.
Start reading
Liverpool Echo
Liverpool Echo
National
Charlotte Dobson & Kate McMullin

Manchester Airport passengers unable to check in after IT failure

Hundreds of holidaygoers were unable to check in at Manchester Airport due to an IT failure.

The IT issued affected check-in for a number of airlines, flying out of Terminals One and Two.

Hundreds of passengers were forced to queue for bag drop following the issue, which is understood to have lasted a number of hours.

One passenger, who asked not to be named, told the Manchester Evening News : "Hundreds stuck in terminal one due to check in system failure. Lots of flights affected.

"Hundreds of people just left in queues."

Generic picture of Manchester Airport (MEN)

Another added: "We've been waiting to take off for over an hour now. It's heaving and everyone is fuming.

"There have been no refreshments handed out and no information."

Other passengers took to social media to voice frustration.

Susan Oman wrote: "You can't even see the end of the zigzagging queue to check in bags on Air Canada. Yes this is hours for only one airline."

And Dave Murphy said on Twitter: "There have been so many problems at Manchester Airport that I haven't even had time for an airport pint. Might as well go home, this holiday is ruined."

@wanderandclick on Twitter addressed British Airways with the message: "I’ve arrived at Manchester Airport two hours before departure and the bag drop queue is snaking double the length out of the queueing system. What’s going on?"

Following the issue a spokesperson for Manchester Airport, took to Twitter.

The spokesperson said: "Earlier today, an IT issue affected check-in for a selection of our airlines, predominantly in Terminals One and Two.

"We are pleased to confirm the situation has been resolved and we apologise to our passengers for the inconvenience this may have caused to their journey."

Sign up to read this article
Read news from 100’s of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.