Manchester Airport has announced Karen Smart as its new managing director, as she moves over from the same role at another major UK airport.
Ms Smart moves north having held the same role at East Midlands Airport, which is also part of the Manchester Airport Group, for the past two years.
She will report into the current Manchester Airport CEO, Andrew Cowan, and be responsible for the day-to-day running of the northern gateway.
Brad Miller has also been appointed managing director of MAG-O, MAG’s digital division.
He has held a number of roles across MAG, including chief operating officer, programme director of Manchester’s transformation programme and chief of staff.
Originally from Macclesfield, Ms Smart joined MAG in 2014 and prior to her current role at East Midlands, was director of landside operations at MAG’s other airport London Stansted.
Before this, she was customer services and security director. Prior to joining MAG, Ms Smart spent several years at service provider Serco and had a career in the RAF.
Ms Smart has been replaced at East Midlands Airport by Clare James.
She said: “It’s a hugely interesting and challenging time in the world of aviation and I feel privileged to take on this role at Manchester Airport.
“As the entire industry looks to recover from the global pandemic, I look forward to ensuring Manchester Airport once again plays its vital role of connecting the North to key international destinations, whilst keeping passengers and staff safe.
“Furthermore, as passenger volumes grow and we see a return to pre Covid-19 numbers, I look forward to ensuring our continued commitment to the environment and local communities, whilst creating economic opportunities to benefit the whole region.”
Brad Miller added: “I’ve thoroughly enjoyed my role at Manchester Airport over the last few years and it’s been a pleasure to see what the airport has achieved and delivered across the region.
“I’d like to thank the whole team, who have been a delight to work with, during more normal times and most recently through the pandemic. Their professionalism and commitment to ensuring passenger safety and the success of the airport is outstanding.
“I look forward to taking on my new role as Managing Director of MAG-O and driving forward our digital agenda.”
