Starbucks baristas aren't novices when it comes to putting the wrong name on a cup.
Sometimes it's a genuine an error and innocent mistake. On other occasions, it can come across as something more deliberate and spiteful .
Falling into the latter category is one man's recent experience at a branch in Philadelphia, a store he's been to "countless times".
Niquel Johnson purchased three hot drinks from the Starbucks store. Accompanied by a friend, the two men were both in Islamic dress and, when asked, Johnson gave his Islamic name, Aziz.
When the drinks were ready, rather than being called out by the name he gave, Mr Johnson's drink order was read out instead, which he found unusual.
It was later that the penny dropped, when his friend pointed that his name had been written as "ISIS" on the printout attached to all three drinks.
"I was shocked and angry. I felt it was discrimination," Mr Johnson told The Washington Post on Friday.
Then four days later something odd happened after the story began to spread.
The story hit social media and a reporter tweeted about.
Mr Johnson then received a call from Starbucks to tell him they'd smoothed things over in conversation with Mr Johnson's niece, who doesn't exist.
But any suggestions of prejudice or racism have been shot down by the corporation.
"After investigating, we don't believe this was a case of discrimination or profiling," Starbucks spokesman Reggie Borges said in a statement.
"The customer approached and provided the name Aziz. The barista mistakenly spelled it incorrectly. We have connected with Mr Johnson and apologised for this regrettable mistake."
