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Wales Online
Wales Online
Anna Highfield & Nisha Mal

Man on full benefits due to a mobility issue stockpiling food for winter after not yet receiving £150 Council Tax Rebate

A man who is on full benefits due to a mobility issue says he is already stockpiling food for the winter, after failing to get his £150 Council Tax Rebate. Mark Parker is "anxious all the time" due to the growing cost of living crisis, which is affecting millions of households.

The 56-year-old is also angry at his council's sluggishness to get the rebate out to those residents who he says "need the money the most. Mark, who receives Employment and Support Allowance (ESA) due to a mobility issue which has left him unable to work for over a year, told MyLondon he is so anxious about the rising price of fuel he has already started stockpiling non-perishable food for winter. He fears he will soon have to choose between whether to " put the lights on or to buy a meal."

"When I go to the supermarket now everything’s gone up," said Mark. "My LIDL shop the other day was considerably more than I expected it to be, much more than it used to be. I was really really taken aback."

Mark said he's terrified government provisions such as the £150 rebate aren't going to be enough when winter comes round. He is worried he will find himself too cash-strapped to afford fuel, and not for the first time. " I don’t want to go back to that place where I’m having to choose between staying warm or having something to eat," said Mark.

"It’s going to get a lot worse, I know that," he said, adding, " I can just about afford to buy my shop, but I’m already thinking about making cuts so I’ve got savings and food enough for the winter." Mark said he has cut out all luxuries, and is already filling his store cupboard with a few extra items each time he does a food shop, to prepare for winter.

"It feels like going back to how it was in the war," said Mark. "I’m feeling anxious about this all the time," he added, "I'm having trouble sleeping, because I know it’s coming. I'm really really anxious because I don’t know how bad it’s going to get or how much help they’re going to give us."

Mark said he is especially worried as he has not yet received his £150 Council Tax Rebate, which he was banking on to ease the financial strain of the last two months. He said thousands of other residents who pay full council tax have already received their rebates via direct debit from Lambeth Council, while those on full support are still waiting.

In February, the UK government announced it would be issuing a £150 one-off payment to liable council tax payers in council tax bands A to D, designed to provide "immediate relief" in the face of rising energy bills. The payments would also be made to occupants of these properties who are exempt from paying council tax, like Mark.

Councils were advised by the government to pay out the rebates "as soon as possible from April," although they have until September 30 to pay them. According to Lambeth Council, the government asked local authorities to focus on Direct Debit payers in the first round of payments.

Mark said he has now been informed he will receive a letter at some point in June with a bar code he can take to his post office to receive his £150 in cash, but he is angry he hasn't received the money more promptly, and via direct debit like other Lambeth residents.

Mark hasn't been able to work for a year (Facundo Arrizabalaga/MyLondon)

“I just don’t think they’ve acknowledged that it’s affecting the worst hit people," said Mark, who claims he heard nothing about his rebate from Lambeth council until last Friday (June 10), despite repeatedly trying to contact them to ask about it. He added:“I just don’t know whether I’m going to get it in time to pay my bills, whether I’m going to go into arrears or not.I just don’t trust [the council] any more, I can’t rely on them.”

A Lambeth Council spokesperson said: “Lambeth Council has paid out more than £10.8million in Council Tax Energy Rebates to 72,200 households in the borough ahead of the government’s September 30 deadline for issuing this support. Lambeth Council has also put in place a £4.3million cost of living crisis fund to help those suffering the most because of rising prices.

"In the case highlighted the resident will shortly be receiving instructions on collecting the £150 from his nearest Post Office. We have set up a dedicated phoneline, email address and put details on our website to help our residents understand how these payments are being made.

“Residents who are struggling to pay bills or afford food can access Lambeth’s Household Support Scheme which is open and providing a variety of support to those facing hardship as a result of the cost of living crisis.

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