MORE than 10,000 islanders have been left without internet and phone access due to a major outage.
Scots living in Shetland and Orkney, along with people in the Faroe Islands, are facing disruption to their broadband services due to a damaged subsea cable.
Openreach said its customers could be impacted due to a subsea cable from Orkney to Banff being damaged on Saturday morning.
It has been reported that the Shefa-2 cable, which is part of the cables owned by Faroese Telecom, has been affected.
The communication firm said that engineers are working on the issue and will provide a timescale for a full repair in due course.
They have urged anyone who is experiencing any issues to report them to their service provider for further investigation.
It has been reported that 999 calls are not impacted.
An Openreach spokesperson said: “We sincerely apologise for any inconvenience, the damage to a subsea cable from Orkney to Banff, has caused from Saturday morning.
“Customers can still make landline calls, and whilst we’re constantly assessing customer impact, we believe upto 10,000 customers in Faroe, Shetland, and Orkney islands could have disruption to their broadband services.
“We’re working on repairs as soon as we can and will update further once we can confirm our specific work and timeline. Anyone experiencing any issues should report it to their service provider for further investigation as usual.”
