The UK’s biggest clothing retailer, Marks & Spencer, said it expects disruption to its online business to continue into July. Orders via its website have been stopped and some deliveries to its online food partner, Ocado, have also been affected.
The company has admitted that some personal information relating to thousands of customers including names, addresses, dates of birth and order histories – was taken in the cyber-attack. The retailer told customers there was no need to take any action, although “for extra peace of mind” they would be prompted to reset their password the next time they logged into their M&S account.
The retailer has been trying to recover for a month since its IT systems were hit over the Easter weekend.
We’d like to hear what impact the cyber-attack has had on you. Has it affected your shopping habits? We’re also interested in hearing from those whose personal information was taken in the attack and whether they have been targeted by hackers themselves.
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