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Benzinga
Benzinga
Technology
Anusuya Lahiri

Lyft, Uber Face Flak For Initiating Surge After Dreadful Subway Attack; Look To Refund Riders

Uber Lyft Lyft Inc Nasdaq New York Post NYSE Port Authority Uber Technologies Inc Brooklyn Midtown Manhattan
  • Lyft Inc (NASDAQ:LYFT) suspended its surge pricing citywide on April 12 after the horrific subway attack that injured at least 29 people, the New York Post reports.
  • Larger rival Uber Technologies Inc (NYSE:UBER) restricted its suspension of demand-based rates to Brooklyn, where the shooting occurred.
  • The shooting, around 8:30 a.m, had snapped train service across the city for hours.
  • Both Uber and Lyft initially appeared to implement surge pricing for at least some customers in the area after the attack.
  • The companies agreed to refund the riders for the excess charge amid the crisis.
  • In 2017, both apps had coughed up refunds to riders for alleged surge pricing following the blast near the Port Authority in Midtown Manhattan.
  • Price Action: UBER shares traded higher by 2.24% at $32.72 on the last check Wednesday.
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