The London Eye broke down twice on the hottest day of the year, leaving people trapped temporarily inside its capsules.
Tourists waiting to board the iconic attraction at around 3.45pm on Thursday were told “engineers are in attendance” via an announcement.
Footage of the incident appeared to show the wheel at a standstill as an automated voice told visitors: “Our engineers are in attendance, we hope to resume loading shortly.”
Jen Mills, a reporter at the Metro, who first reported on the incident, was one of those who was left stuck on the tourist attraction alongside her family.
The journalist explained her son started “sweating and crying” as the capsule heated up. She added: “I got scared too. When you are at the top it is quite scary.”
The attraction is understood to have broken down twice on Thursday afternoon, with the two incidents taking place around 40 minutes apart, the Metro reported.
Tourists queued for the attraction on the hottest day of the year so far on Thursday.
Temperatures in the capital peaked at 28C, which was recorded in Kew Gardens, making it the hottest ever May 1 ever recorded in the UK.
In an post on X, the team behind the London Eye confirmed there had been issued on Thursday.
A post from the London Eye’s official account said: “Earlier today, the London Eye temporarily paused to investigate a minor technical issue.
“Our team were able to quickly resolve the issue, resulting in a short 10-minute delay to boarding, after which we resumed operating as usual. We apologise for any inconvenience caused.”
