Pedestrians, passengers and a bus driver are among the 15 people hospitalised after a bus crashed outside a major London station.
A large emergency response was launched as the Metropolitan Police, London Ambulance service and London Air Ambulance were called to Victoria Street after reports that a route 24 bus was involved in a traffic collision around 8.20am on Thursday.
“A total of 17 people, some pedestrians and some passengers on the bus, are understood to have been injured”, police said in a statement. “Two people were treated at the scene while 15 were taken to and remain in hospital. This includes the driver of the bus. There were no life-threatening injuries reported.”
Eyewitnesses said that the bus, coming from the Westminster direction, “was going really fast and came off the road”.
“There were about 15, 16 people inside the bus. People were screaming – it was terrible,” Emit Suker added.
Police have opened an investigation but no arrests have been made yet. The road remains closed. All vehicles are diverted at this time.
Key Points
- 15 people hospitalised with injuries, Met Police say
- Bus driver hospitalised in London Victoria bus crash
- Major emergency response in place after London Victoria bus crash
- Road remains closed with all vehicles diverted from the area
- Eyewitness reports the bus was 'going really fast and came off the road'
- Mapped: Where the London Victoria bus collision happened
Recap: Police appeal for witnesses after bus crash in London Victoria
15:02 , Bryony GoochMetropolitan Police are appealing for witnesses after an traffic collision incident in London Victoria which saw 15 people hospitalised.
Detective Chief Superintendent Christina Jessah, who leads policing in the area said:
“We understand this incident will have been very distressing to all those involved and injured and we have begun an investigation.
“We are appealing for any witnesses or anyone with information to please contact us. We welcome any dash cam or mobile phone footage.
“We are working closely with our partners to clear the scene but the road will remain closed for the next few hours so please seek alternative routes.
“Anyone with information that could assist police is asked to call 101 quoting CAD 1605/4Sept.”
Recap: At least 14 bus services diverted due to collision
14:42 , Bryony GoochTransport for London’s status updates show that at least 14 bus services have been diverted in both directions on approach to Victoria Station due to a collision.
“Allow extra time for your journey. Diversion details to follow”, the service said.
The buses on diversion include: 2,3,6,11,13,24,26,36,38,44,52,148,170,390.
Mapped: Where the London Victoria bus crash happened
14:15 , Bryony GoochWhat we know about the London Victoria bus crash
13:45 , Bryony Gooch- A route 24 bus heading towards Hampstead Heath mounted the pavement near Victoria train station during rush hour.
- 17 people were injured, 15 of whom were taken to hospital.
- Police, ambulance, air ambulance and fire services all attended the scene.
- The road has been closed and a smoking ban has been implemented as diesel trails down Allington Street.
- No one has been arrested yet.
- The bus driver, passengers and pedestrians were all taken to hospital.
Recap: Smoking banned in London Victoria as diesel trails down street of bus collision
13:30 , Bryony GoochPolice are enforcing a smoking ban in the area near a bus collision in Victoria, central London, because there is a trail of diesel running down Allington Street, where the 24 bus mounted the pavement.
The bus crashed near Victoria station during rush hour just off Victoria Street. Roads have been closed and traffic has been diverted.
Recap: TFL working with police and Transport UK to investigate incident
13:15 , Bryony GoochRosie Trew, Transport for London’s head of bus service delivery, said: “Our thoughts are with the people who have been injured following a bus incident at Victoria Street.
“We are working with the police and the operator, Transport UK, to urgently investigate this incident.
“This must have been a distressing incident for everyone involved and we have support available for anyone affected.”
Pictures: Front of route 24 bus crumpled after traffic collision
13:07 , Bryony Gooch
Watch: Major emergency response as bus crash injures people in Victoria
13:01 , Bryony GoochWestminster Council issues statement about Victoria incident
12:48 , Bryony GoochWestminster Council has shared a statement following the collision in Victoria.
“We’re aware of the incident on Victoria Street. Emergency services are on scene and managing the situation. Some local roads are currently closed, so please avoid the area if possible.”
We’re aware of the incident on Victoria Street. Emergency services are on scene and managing the situation. Some local roads are currently closed, so please avoid the area if possible. pic.twitter.com/crMMkR6QW2
— Westminster City Council (@CityWestminster) September 4, 2025
No life-threatening injuries have been reported, says the Met
12:25 , Bryony GoochNone of the 15 people hospitalised are suffering from life-threatening injuries, the Metropolitan police have said.
17 people were injured in the traffic collision with two patients discharged at the scene, London Ambulance Service have added.
London Ambulance took 15 patients to hospital and discharged two patients at the scene
12:08 , Bryony GoochA London Ambulance Service spokesperson has confirmed they took 15 patients to hospital and discharged two patients at the scene after a traffic incident in Victoria.
“We were called at 8.20am today (4 September) to reports of a road traffic collision on Victoria Street, Westminster.
“We sent a number of resources to the scene, including ambulance crews, advanced paramedics, a paramedic in a fast response car, a clinical team manager, an incident response officer, a command support vehicle and paramedics from our hazardous area response team. We also dispatched London’s Air Ambulance.
“We treated 17 people in total. We took 15 patients to hospital and discharged two patients at the scene.”
Police appeal for witnesses after bus crash in London Victoria
12:04 , Bryony GoochMetropolitan Police are appealing for witnesses after an traffic collision incident in London Victoria which saw 15 people hospitalised.
Detective Chief Superintendent Christina Jessah, who leads policing in the area said:
“We understand this incident will have been very distressing to all those involved and injured and we have begun an investigation.
“We are appealing for any witnesses or anyone with information to please contact us. We welcome any dash cam or mobile phone footage.
“We are working closely with our partners to clear the scene but the road will remain closed for the next few hours so please seek alternative routes.
“Anyone with information that could assist police is asked to call 101 quoting CAD 1605/4Sept.”
15 people hospitalised with injuries, Met Police say
11:56 , Bryony GoochThe driver, passengers and pedestrians were among 15 taken to hospital for their injuries, the Metropolitan Police has told The Independent.
No fatalities have been reported and it is understood the injuries are not thought to be life-threatening.
An investigation into the incident has begun and no arrests have been made yet.
Pictures: Windshield smashed as route 24 bus crashes near Victoria station
11:46 , Bryony Gooch
Smoking banned in London Victoria as diesel trails down street of bus collision
11:45 , Bryony GoochPolice are enforcing a smoking ban in the area near a bus collision in Victoria, central London, because there is a trail of diesel running down Allington Street, where the 24 bus mounted the pavement.
The bus crashed near Victoria station during rush hour just off Victoria Street. Roads have been closed and traffic has been diverted.
Mapped: Where the London Victoria bus collision happened
11:34 , Bryony GoochVictoria bus crashes have killed two pedestrians in recent years
11:23 , Bryony GoochTwo pedestrians have been killed in bus crashes in Victoria in recent years as pedestrian safety has long been a concern around the bus station.
Catherine Finnegan, 56, from County Galway, Ireland, died after she was hit by a double-decker bus at Victoria bus station in January last year.
In August 2021, Melissa Burr, 32, from Rainham, Kent, was killed at the station after bus driver Olusofa Popoola accidentally accelerated into the back of a stationary bus, shunting it into her.
Ms Burr was using a pedestrian walkway at the bus station and crossed towards the door of a 507 bus parked at its stop before she was hit.
Popoola, of Peckham, south-east London, admitted causing Ms Burr’s death by careless driving and said he had pressed the accelerator instead of the brake by mistake.
He was sentenced at the Old Bailey to 18 months imprisonment, suspended for two years.Victoria bus station was closed in late 2023 for works designed to improve pedestrian safety and accessibility for partially sighted passengers.
Problems highlighted included an unconventional layout of pedestrian crossings, use of markings and a lack of tactile paving, as well as one crossing that directed pedestrians into a bus stop.
What we don't know currently
11:16 , Bryony GoochAs the situation unfolds following a major traffic collision in central London, here is what we currently don’t know:
- How many people are injured?
- What caused the bus collision?
- How long will the roads around London Victoria be closed for?
In pictures: Dozens of emergency vehicles rush to the scene following traffic collision
11:05 , Bryony Gooch
At least 14 bus services diverted due to collision
10:56 , Bryony GoochTransport for London’s status updates show that at least 14 bus services have been diverted in both directions on approach to Victoria Station due to a collision.
“Allow extra time for your journey. Diversion details to follow”, the service said.
The buses on diversion include: 2,3,6,11,13,24,26,36,38,44,52,148,170,390.
The bus involved in the collision was the 24 to Hampstead Heath
10:54 , Bryony GoochPhotos of the incident show that the bus involved in the collision was the number 24 bus going towards Hampstead Heath.
The bus service, run by Transport for London, goes from Hampstead Heath and Pimlico and makes 35 stops usually.
Pictures show the front of the red double decker was smashed up following the collision.
Police open investigation into traffic collision with no arrests made yet
10:51 , Bryony GoochThe Metropolitan Police has opened an investigation after a bus mounted the pavement near London Victoria.
So far, no arrests have been made in the early stages of the investigation.
Passengers, pedestrians and the bus driver have all been taken to hospital with injuries following the traffic collision.
The road remains closed.
At least 14 people injured in bus crash - report
10:47 , Bryony GoochAt least 14 people may have been injured after a bus mounted the pavement and crashed near Victoria Station.
A Transport for London source told the Standard that initial reports suggest at least 14 people may have been injured.
Met Police have said there are no fatalities currently.
Eyewitness reports the bus was 'going really fast and came off the road'
10:46 , Bryony GoochEyewitness Emit Suker, 47, told PA that the bus which collided near London Victoria was “going really fast and came off the road”.
“It (the bus) was coming from Westminster – it was going really fast and came off the road.
“There were about 15, 16 people inside the bus. People were screaming – it was terrible.”
Another eyewitness told PA news agency: “I heard a massive crash – came outside and there was a woman on the floor with loads of people around her.
“Lots of people from the gym had run out to help her.”
Road remains closed with all vehicles diverted from the area
10:42 , Bryony GoochThe road where a bus mounted the pavement in a major traffic collision has been closed with all vehicles diverted from the area.
Several people have been taken to hospital, although it remains unclear what caused the incident.
“The front of the bus is visibly damaged, with the windscreen smashed,” according to pictures and video on social media.
Watch: Ambulances respond to traffic collision near London Victoria
10:38 , Bryony GoochTFL Bus chief shares thoughts with those injured in bus incident
10:35 , Bryony GoochRosie Trew, TfL’s head of bus service delivery, has said: “Our thoughts are with the people who have been injured following a bus incident at Victoria Street.
“We are working with the police and the operator, Transport UK, to urgently investigate this incident.
“This must have been a distressing incident for everyone involved and we have support available for anyone affected.”
London Ambulance Service confirms major emergency response to road traffic collision
10:32 , Bryony GoochA London Ambulance Service spokesperson has said: “We were called at 8.20am today to reports of a road traffic collision on Victoria Street, Westminster.
“We have sent resources to the scene, including ambulance crews, advanced paramedics, a paramedic in a fast response car, a clinical team manager, an incident response officer and a command support vehicle. We’ve also dispatched London’s Air Ambulance.
“The incident is ongoing and we are working with our emergency services partners.”
It remains unclear how many people have been taken to hospital amid the incident.
Major emergency response in place after London Victoria bus crash
10:29 , Bryony GoochMetropolitan Police, London Air Ambulance, London Ambulance and even the fire brigade have responded to a major traffic collision in London Victoria after a bus mounted the pavement.
Several people have been taken to hospital including passengers, pedestrians and the bus driver.
It remains unclear what caused the collision.
Bus driver hospitalised in London Victoria bus crash
10:25 , Bryony GoochThe driver of the bus involved in the London Victoria collision has been taken to hospital, police have confirmed.
“We await an update on his condition”, the Met said.
It remains unclear what caused the bus collision at this point.
Pictures: Emergency services attend scene after bus crashes in London Victoria
10:24 , Bryony Gooch
Met Police issue statement about London Victoria bus crash
10:23 , Bryony GoochMet Police have issued a statement following a major bus crash near Victoria station.
“Police are responding to reports of a collision at around 08:20hrs on Thursday, 4 September in Victoria Street, SW1 involving a bus and a number of pedestrians.
“Officers, the London Ambulance Service and London’s Air Ambulance are on scene.
“Several pedestrians and passengers on the bus are understood to be injured and are in the process of being transported to hospital, we await further information. There are no reported fatalities.
“The driver of the bus has been taken to hospital. We await an update on his condition.
“ At this early stage in the investigation, no arrests have been made.
“The road remains closed. All vehicles are diverted at this time.
“Anyone with information that could assist police is asked to call 101 quoting CAD 1605/4Sep.”
Several injured in major London bus crash
10:21 , Bryony GoochSeveral passengers and pedestrians have been injured in a bus crash near Victoria, London.
Join us for the major updates as the situation unfolds.
