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Liverpool Echo
Liverpool Echo
World
Aaran Lennox & Sophie McCoid

Llandudno Pier staff 'screamed at' by customers over Welsh rules

Llandudno Pier bosses have hit out after staff at the attraction were "screamed" at by some customers.

Pier bosses shared a statement on Facebook after the "abusive and unacceptable" behaviour from customers who appeared to be unaware that some covid rules are still in place in Wales.

In England almost all restrictions were eased on Monday, but in Wales face masks still have to be worn in restaurants and pubs until August 7 and table service remains - North Wales Live reports.

READ MORE: Thousands told 'go to a park' as Covid and heatwave send crowds beaches

In the statement, which has received hundreds of likes and engagements Llandudno Pier managers felt compelled to reiterate the existing Welsh rules and warned the public that the abuse of staff will not be tolerated and pleaded for patience.

They said: "Just a reminder everyone, It may be 'Freedom Day ' in England on Monday.

"But, Wales is still under restrictions!

"It has saddened and shocked me the way my team have been treated by some of our customers this weekend.

"Our bar is open, beer garden only and table service only.

"We can seat 250+ people, therefore "table service" means at busy times you will have to wait and be patient.

"One 'so-called 'lady' screamed today: 'You should hire more staff'!'

"Unfortunately we are unable to hire more staff, As no one wants to work in our industry anymore. Word of advice - Don't 'scream and shout ' at my team, ask for the manager!

"I will be happy to discuss things with you, and you won't 'intimidate' me. Trust me."

In Wales, face masks remain compulsory for public transport and in most indoor settings.

Even after August 7, when most Covid-19 restrictions end in Wales, mask-wearing will still be mandatory in shops, healthcare settings and on public transport, but not in pubs, restaurants and cafes.

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