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Liverpool Echo
Liverpool Echo
National
Ellen Kirwin

Liverpool Lime Street train station gets upgrade with new ticket offices

Liverpool Lime Street has been given a fresh look as brand new booking offices have opened at the station.

The new offices have been completed by Northern in partnership with Network Rail.

The new booking office has four advance ticket counters, including an accessible window.

The revamp also includes an area with a digital information screen, new seating and a station for customers to fill up water has also been provided.

More new ticket vending machines have also been installed in the station concourse.

Chris Jackson, regional director at Northern, said: "I am confident that the significant improvements to Liverpool Lime Street station will help to enhance the overall experience for our customers – whether that’s buying a ticket, waiting for a train, or getting information about our services.

"We’ve worked closely with Network Rail on this project and are delighted to have the new facilities open as we continue to welcome more passengers back to the railway.

"We are continuing to make sure our stations are welcoming places for customers and even small changes – like a new booking office - can make a big difference."

Karen Hornby, head of performance, customer relationship and stations for Network Rail, said: "Northern’s new booking office at Liverpool Lime Street is a brilliant addition for passengers travelling through the station."

Brand-new booking offices at Liverpool Lime Street train station (Network Rail)

The improvements at Liverpool Lime Street are part of the ongoing ' A Better Way to Go’ campaign.

Other improvements brought in by the campaign will include a new fleet of 101 trains, along with the refurbishment of a further 240 trains, as well as improved CCTV on trains and at stations and car park refurbishments.

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