Is your charity social media ready? Is it drawing on all employees - and volunteers - and equipping them to spread the word, and raise awareness, on social media? Or is just one person entrusted with the Twitter account password, with every tweet signed off by the chief executive and the chair of trustees?
Log on to our live Q&A on Tuesday to discuss how to make charities 'social media ready' - and to swap tips, horror stories and case studies about the different ways in which charities are using social media to energise supporters, raise money and achieve their goals.
Also, if you'd like to leave a question, please do so in the comments section below, or come back to ask it live - and to follow the debate - on Tuesday 19 April from 1-3pm.
The Panel
Rob Dyson, Whizz-Kidz, @robmdyson.
Rob Dyson is PR manager at young people's charity Whizz-Kidz, a board member at CharityComms, and runs the Third Sector PR & Comms Network.
Jamie Sport, Social media officer; British Red Cross, @BritishRedCross
Jamie is the social media officer for the British Red Cross. His role has included launching appeals via social media and both promoting and protecting the Red Cross. Jamie has also been at the forefront of their online reputation management, and has also worked as a social media officer at the DEC (Disasters Emergency Committee).
Madeleine Sugden, KnowHow NonProfit, @madlinsudn
After five years as Senior Web Editor at RNIB, Madeleine is currently Content Manager at KnowHow NonProfit. She is passionate about helping charities develop accessible, inspiring and interesting web content and social media.
Kim Townsend, Community Outreach Manager, Media Trust @kimtownsend
Kim trained as a Broadcast Journalist and spent several years at the BBC. She is now working for Media Trust supporting grassroots community groups and charities to find their voice and get it heard through digital media.
Alison Morris, Media Trust, @AlisonMstweets
Alison is communications development manager at Media Trust, with a background in arts marketing (and a geeky obsession with stats). She's committed to helping charity communicators get to grips with their comms, hone their messages and use the tools that will make a difference to them.
Martin Keane, Third Sector Lab @keanearrow
Social Media Strategist with Third Sector Lab and Movement Builder at OneKind. Passionate about digital, the third sector and the difference the two can make to people.
Rachel Beer, beautiful world, @rachelbeer
Founding partner of beautiful world. Fundraiser, marketer, communicator & strategist for the third sector and helps charities harness digital the opportunities presented by digital & social media. Creator of #NFPtweetup - sharing experiences and learnings about social and digital media, and developing new ways of thinking and engaging with supporters and stakeholders.
Catherine Yaffe, Cat Creative Media, @catcreativem
Bio to follow
Warren Puckett, Provokateur @thehighlandway
Warren has been designing and building user experiences on the web for over 15 years. He has held senior positions in the digital industry in the US, Europe and Asia and was the original IT/Web Director of 38 Degrees. He is the digital director of communications agency Provokateur.
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