The royal commission hears how a pregnant woman and her family were left with a large hole in their roof, exposing them to lead dust for a year-and-a-half, as Youi's chosen builders made damage from a hail storm worse.
Another Youi customer, from north Queensland, is still waiting to move back into his house after it was extensively damaged by Cyclone Debbie about 18 months ago.
Insurance giants IAG, Suncorp (AAMI) and Youi are facing the commission's scrutiny.
Follow the live blog for the latest.
