The banking royal commission continued its focus on natural disaster insurance claims, with an examination of the Wye River bushfire in Victoria on Christmas Day 2015 and flash flooding around Newcastle in April 2015.
Suncorp's head of insurance was grilled about AAMI's complete replacement home cover and the advertising of that product, plus the mishandling of a family's claim that left them living in an unsafe house for two-and-a-half years.
Read the blog to see how the day unfolded.
