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Health

Lifeline records highest daily calls on record as lockdown exacerbates loneliness, hardship

Lifeline has seen a spike in the amount of calls its crisis support workers are answering. (Supplied: Lifeline)

Lifeline has recorded its busiest day ever, a sad outcome likely linked to Australia's current lockdowns. 

The support service saw Monday, August 3 service 3,345 calls, which is the highest daily number in the organisation's history. 

Suicide Prevention Australia, CEO, Nieves Murray said lockdowns had raised tensions. 

"The recent lockdowns have significantly shifted the social and economic landscape in Australia and will exacerbate the risk factors that are clearly linked to distress such as economic hardship, employment, relationship breakdown and loneliness, particularly for young people."

In July, Lifeline chairman John Brogden said calls had spiked, which he said was both concerning and reassuring, because while it meant people were struggling it also meant they were seeking help.

Lifeline experiencing spike in calls amid new COVID-19 lockdowns

While outreach is high from the general public, Ms Murray says there is a silver lining.

"Fortunately, while there has been a rise in the use of mental health services and an increase in psychological distress there hasn't been a rise in deaths by suicide," she said. 

"I strongly encourage young people to take a proactive approach when it comes to their mental health and to seek support if they need it."

Following last year's outbreak, the government announced an additional 10 psychological sessions per person per calendar year would be available via Medicare rebates, doubling the previous annual allocation of 10 per person. 

Check-ins are crucial 

Ms Murray urged Australians to check in on friends and family, particularly those who might be alone during lockdown. 

"In some instances, COVID-19 has exacerbated feelings of loneliness for young people.

"Help is always available no matter who you are or what situation you are in. If you are feeling distress, please reach out and access the various support services that are available."

Lifeline is available 24-hours on 13 11 14. 

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