Lidl have launched a handy feature that allows customers to check when the quietest and most convenient times are to shop at their local store.
The German retailer's automated WhatsApp chatbot lets shoppers know when the best times to visit the store are before they even leave their homes.
This chatbot uses real time data and customer transaction numbers to determine which hours of the day are quietest to visit and which are busiest.
The functionality is the first of its kind of any Lidl store in the world, using customised software created by the grocery giant.
To access the chatbot customers should visit Lidl.ie/Quiet on a mobile device.
Lidl have also launched a Community Gift Card - a remote payment system which caters to isolating or cocooning shoppers.
Customers can buy gift cards up to a value of €200 by calling Lidl’s hotline on 1800-111-124.
They will then receive a code via email which they can share with family members, friends or a volunteer who can use the code to buy their shopping at Lidl.
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