Adrian Shooter not only made Chiltern Railways’ trains from Oxfordshire to Marylebone run on time, but also took a personal interest in all aspects of the operation.
Once our train stopped in deepest Buckinghamshire countryside. Shooter went to the front from his passenger seat to ask on the PA if there was a vet on board, as a swan and her cygnets were on the track. There was indeed a vet, and he went to help persuade them to move. That accomplished, the two were applauded back to their seats.