Sorry isn’t going to cut it this time from Justin Bieber.
After weeks of waiting for his new Crocs to finally release on Tuesday, fans everywhere on the internet were left empty handed (or empty carted?) when the Crocs instantly sold out after hours of waiting in line.
The process was a whole mess. They were scheduled to release at 12 noon Eastern Time. Customers were supposed to be able to wait in virtual lines for a chance to buy the clogs.
But because of the high demand for the Crocs, they pushed the release back to 1 p.m. instead of 12.
Due to high demand & to provide a fair experience to fans that were kicked out of the queue, we are pausing & restarting the event. If you are already in the queue, don't go anywhere. If not, go back to https://t.co/x8zWOVsBj8 & get back in line. The event will re-launch @ 1pm ET
— Crocs Shoes (@Crocs) October 13, 2020
Customers got back in line and waited for nearly two hours after that tweet for the shoes just to sell out around 2:30 p.m.
— Crocs Shoes (@Crocs) October 13, 2020
Needless to say, fans were not happy with the process.
I WAS IN LINE FOR 3 HOURS
— Sofia (@SofiaCozzoni) October 13, 2020
I was waiting since 7:30 for you not to be accurate with sizing…only size available was W6 pic.twitter.com/XYQPVcYPHx
— Roselyn Nava (@roselyn_nava) October 13, 2020
I wanna cry I was so close😭😭😭😭😭 pic.twitter.com/4FuwzROEnF
— Biyanca🌸 (@lilbee2599) October 13, 2020
I’ve been in line since 9am and then got kicked out hella times and my line never ended up moving after the second event.. this is ridiculous I swear 😡😡😡 I’m so pissed pic.twitter.com/e78aT4LxVz
— B 🤍 (@vintagebeanie_) October 13, 2020
me thinking i was actually gonna get justin bieber crocs #JBxCrocs pic.twitter.com/S4eKvSIm3k
— 𝐤𝐞𝐧𝐳𝐢𝐞 ☾ 𝐬𝐩𝐨𝐨𝐤𝐲 𝐞𝐫𝐚 🕸 (@gngkenzie) October 13, 2020
PLEASE DO A RELAUNCH. THE LAUNCH WAS HORRIBLE AND SO MANY ERRORS HAPPENED. WE DESERVE A RELAUNCH. I WAITED SINCE 7 IN THE MORNING AND LITERALLY HAD LESS THAN A CENTIMETER LEFT OF THE LINE TO GO
— alexia (@ptvalexiaaa) October 13, 2020
This was particularly upsetting because there were customers who, once again, were using bots to take up multiple spaces in line and buy multiple pairs despite the limit only being one per customer.
i got about 20 pairs hmu if u need one pic.twitter.com/PXjnc7lI4Z
— seb (@sebbysmart) October 13, 2020
do something about this pic.twitter.com/dewTCDO1Li
— ᴮᴱ lau⁷ 生 | hating on locals era (@tootimeddaeng) October 13, 2020
Don’t stress fans $250 obo don’t hesistate 🤝 #JBxCrocs pic.twitter.com/KEzFFvDJbU
— Bharlie (@CharlieGuidarel) October 13, 2020
@Crocs Thanks for doing another bad job after bad bunny drop. Cant wait for you next drop of another bad job of 1 limit per customer pic.twitter.com/V7o8lbLRkL
— darealist (@darealist1of1) October 13, 2020
This is literally the same thing as the Bad Bunny drop. The same process. It’s also the same as, basically, every hyped Nike SNKRS drop there is. They release these shoes with very little protection against bots and fans of the shoes end up paying way more than retail on the secondary market.
It’s a shame that things turned out this way, yet again. Especially considering that the Bad Bunny release was only a few weeks ago. There was time to do a better job and it didn’t happen.
Hopefully, before Crocs does another one of these collabs, they’ll figure things out.
