A Los Angeles woman (@frostedflakescerealmilk) has gone viral after sharing her fraught experience with Bloomingdale’s. She sent a ring to the company to get it resized, but was shocked by the result.
“Bloomingdale stole three diamonds out of my ring, and I need to know how I’m going to fix this,” she began. She then showed people her wraparound ring and compared it to the original design. On her ring, there were fewer diamonds, and the end was more crooked.
“I bought this ring in a size seven, and I gave it back to Bloomingdale’s, where I bought it from, to be sized to a six and a half,” she explained. “When you size a ring, you’re supposed to take it out of the band, right?” She then noted how the ring in the picture is “super smooth, super even, and there are 12 total diamonds.”
“Tell me why, when they sized my ring instead of taking it from the band, somebody took this bypass,” she complained. “I mean, you can see it is [expletive] up. Three diamonds are missing, so I only have nine, and the rest is so uneven.”
The woman then notes that while Bloomingdale’s asked her to bring her ring in, she was unable to as she had an event that day.
“I am afraid if I wait even one more day to take this in, that there’s going to be a problem,” she added. “But, I mean, this is [expletive] up, right? Like, you saw that I paid so much money for this. Instead of 12 on both sides, one side has nine.”
She continued that this was “theft.”
The video amassed 15,900 views. The woman didn’t immediately respond to The Mary Sue’s request for comment via TikTok comment.
Commenters were outraged
In the comments, users shared the woman’s anger. “If they deny it- buy another one and show them the difference,” one suggested. “Oh I’m mad.”
“Wow that is horrible,” another agreed. “Who would do that? They need to give you a new ring. You are not supposed to touch the setting.”
While a third wrote, “I have no idea why they would do that, not saying they didn’t, obviously they did. I just don’t get why? I worked at a private jeweller’s and he had just piles of these tiny diamonds all over the place cuz they aren’t really worth much.”
Meanwhile, a fourth claimed that “jewelers do this more often than you think.”
The woman later updated viewers via TikTok comments, revealing that she had received a refund.
@frostedflakescerealmilk #greenscreen KEEP YOUR RECEIPTS!!! Thankfully I have the purchase receipt and the resizing receipt from when I both dropped it off and picked it up. Paper trail always!!! #diamonds #finejewelry #bloomingdales ♬ original sound – you found me
What else is going on at Bloomingdale’s?
This year, Bloomingdale’s has been the subject of controversy. Back in February, news broke that the store was facing a class-action lawsuit, which alleged that the company had implemented “invasive” technology on its website to extract users’ personal information, and then passed that information over to TikTok. Lawyers from the suit even went as far as saying that Bloomingdale’s had “effectively doxed” these users.
Macy’s didn’t immediately respond to The Mary Sue’s request for comment via TikTok comment.
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