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Belfast Live
Belfast Live
National
Kate Lally & Sarah Scott-BEL

Jet2 covid test warning issued to customers

A warning has been issued to all Jet2 customers about scams including those around covid testing.

Taking to social media this week, the airline reminded customers it does not "arrange PCR tests or Fit to Fly documents" and urged passengers: "please do not respond to requests for this", the Liverpool Echo reports.

Those travelling from the UK are still required to take PCR or lateral flow test for some destinations, both ahead of and/or after arrival. Normally these are paid for separately as a number of providers offer testing kits.

READ MORE: easyJet announces new route from Belfast City Airport

In a wide ranging warning with other cyber security tips, Jet2 also told customers to take care in relation to bank account details, telephone numbers and social media purchases.

Tweeting on Monday, the holiday operator said: "IMPORTANT REMINDER. Only contact us using the methods shown on the Contact Us pages on the Jet2 and Jet2holidays websites.

"Do not purchase any form of Jet2.com or Jet2holidays credit notes via social media as they are unlikely to be honoured. Always check company telephone numbers and documentation.

"Scammers may pretend to be a legitimate company. We do not call from 0203 numbers. You should only book Jet2 flights or Jet2holidays directly with us or through one of our approved ABTA registered Trade Partners.

"We would never ask you to pay money directly into an individual's private bank account."

For further details visit Jet2.com here

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