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Brothers face £50k bill and lifetime Jet2 ban for 'violent behaviour' on Crete flight
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Alfie and Kenneth Springthorpe acted with "unacceptable levels of aggression and even physical violence" while on the flight to Crete.
Jet2 ban for life and £50k bill for brothers after 'violence' on Crete flight
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Jet2 bans brothers for life after ‘aggressive and violent behaviour’ forces flight to divert

By Lucy Thackray
Getty Images

Budget airline Jet2 has slapped a pair of brothers with a £50,000 fine and banned them for life, after their “deplorable behaviour” led to a flight being diverted last week.

Brothers Alfie and Kenneth Springthorpe, from Sidcup, southeast London, “displayed a catalogue of appalling behaviour” on the flight from Stansted to Heraklion, Crete, said the carrier in a statement.

The flight - which took place on an unspecified date - was forced to divert to Corfu after the brothers became aggressive, violent and caused damage to the aircraft, added a Jet2 spokesperson.

Passengers were forced to wait on the tarmac for three hours and 45 minutes while local law enforcement dealt with the pair, before the flight could safely take off again for Crete.

Because of the delay, the flight’s cabin crew also ran out of operating hours, meaning they had to stay overnight on Crete and could not work on the return flight.

This meant the airline had to provide overnight accommodation, food and drink and additional transport for more than 200 people due to fly from Crete to the UK.

The airline is currently enforcing a “zero tolerance” policy on aggressive passengers who disrupt flights.

It recently named, shamed, fined and banned customer Catherine Bush after her similarly disruptive behaviour forced a flight to Turkey to divert to Vienna.

Of the Crete incident, Jet2’s managing director Phil Ward said: “The deplorable behaviour of these two passengers left our highly trained crew with no choice but to divert the aircraft to the nearest airport so that the police could offload them.

“It is completely unacceptable that the pair caused such disruption for so many people and they must now face the consequences of their actions. As a family-friendly airline, we take a zero-tolerance approach to such behaviour and we have a successful track record when it comes to pursuing and recovering any losses that we incur.

“We would of course also like to apologise to everyone impacted by this behaviour, which is thankfully very rare.”

Unruly passenger incidents rose sharply during the Covid-19 pandemic, with many confrontations with cabin crew sparked by disagreements over mask-wearing or fuelled by excess alcohol consumption.

Mr Ward used the incident to remind customers: “Now that international travel has reopened properly, we hope this acts as a timely reminder that acting in a disruptive fashion can well lead to very serious consequences.”

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Dive Deeper:
Brothers face £50k bill and lifetime Jet2 ban for 'violent behaviour' on Crete flight
Alfie and Kenneth Springthorpe displayed "unacceptable levels of aggression and even physical violence" causing their holiday flight to be diverted
Brothers hit with Jet2 ban for life and £50k fine after mid-flight 'violence'
Alfie and Kenneth Springthorpe acted with "unacceptable levels of aggression and even physical violence" while on the flight to Crete.
Jet2 ban for life and £50k bill for brothers after 'violence' on Crete flight
Alfie and Kenneth Springthorpe's actions forced flight crew to divert the plane to Corfu
Brothers face £50,000 bill and lifetime Jet2 ban after 'physical violence' on flight
The Stansted to Crete flight had to be diverted to Corfu after the two brothers became aggressive and violent onboard.…
One subscription that gives you access to news from hundreds of sites
Brothers face 50k bill and Jet2 lifetime ban after 'physical violence' on flight from Crete to London Stansted
It left the holiday giant having to put 200 passengers in a hotel for the night
Face mask rules on Ryanair, EasyJet, TUI and Jet2 flights in Europe after travel change
Here is what four of the UK’s major airlines are doing in response to the revised guidance.
Get all your news in one place