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Edinburgh Live
Edinburgh Live
National
Robert Fairnie

Jet2 announce plans to restart flights and holiday programmes from July

Jet2 has announced plans to restart their flights and holiday programme from July.

The airline adds that their "absolute priority" is the health and safety of customers and colleagues, and that they are continuing to monitor the COVID-19 situation closely.

While flights are grounded they say that they will be working to look after those whose flights and holidays have been cancelled due to the pandemic.

Anyone who is booked on a flight due to depart after July 1 should be aware that their booking is "subject to our normal terms and conditions".

A spokesperson for Jet2 said: "In view of the ongoing travel restrictions caused by the Covid-19 pandemic, we have taken the decision to recommence our flights and holidays programme on July 1st. The health and safety of our customers and colleagues is our absolute priority, and we are continuing to monitor the situation very closely.

"Like all other airlines and tour operators, the restrictions caused by the Covid-19 pandemic have impacted us. With aircraft grounded, our focus has been on looking after customers whose flights and holidays have been affected, and we are very proud to have been recognised as the best airline and best tour operator in the UK for how we have been treating customers in response to the pandemic, according to a major investigative survey by MoneySavingExpert.com (MSE)."

The airline added: "Customers who were due to travel before July 1st do not need to contact us. We are continuing to proactively contact customers to discuss their options, one of which is rebooking their holiday to a later date. We know just how important holidays are to our customers, and how much they give customers something to look forward to, particularly after a difficult time such as this.

"If a customer has a booking that is due to depart on or after July 1st, the booking is subject to our normal terms and conditions.

"We have said throughout that the sun will shine again and when it does, we will be there to take customers away on their well-deserved holidays. As well as taking them away for their much-needed holidays, customers can be assured that we will be implementing measures, in consultation with the relevant authorities, to ensure the safety and well-being of everybody onboard. We will announce further details on this in due course."

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