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Daily Record
Daily Record
World
Sophie Law

Is there post at Easter? Royal Mail delivery over bank holiday weekend

It's Easter time and you might be wondering if you can send chocolate treats to loved ones you can't be with.

Or perhaps you're waiting on items to see you through the Easter weekend.

Royal Mail has confirmed there are no collections or deliveries on Good Friday or Easter Monday.

But there will be a normal postal service on Saturday, April 11 - but not on Easter Sunday on April 12, as is usual every week, Birmingham Live reports.

Royal Mail said: "We deliver and collect mail on most days of the year, including Saturdays.

"However, we don’t usually deliver or collect on bank and public holidays."

Opening times and collection

To protect the health and safety of its staff and the general public, from Monday, April 6, Royal Mail changed the opening times of its Customer Services Points in its local delivery offices.

All its locations will be open between 7am and 11am.

All other Customer Service Points will be open between 7am to 9am.

All will be closed on Wednesday and Sunday.

To support the Government’s advice to stay at home and avoid non-essential journeys, it is urging customers to only visit Customer Service Points where absolutely necessary.

As a reminder, it can also redeliver the item(s) for free. Schedule your redelivery here.

To give the customer longer to collect or have the item redelivered, it's temporarily extending the retention period to 30 days before items are returned to sender.

This applies to items where a Something for You card has been left, as well as those with a surcharge or customs charge and Local Collect items where the parcel is addressed to the Customer Service Point.

It has also reviewed its timed guarantees for Special Delivery Guaranteed by 9am and 1pm services.

Guaranteed delivery for Special Delivery Guaranteed by 9am the next working day will change to by 12pm the next working day.

Guaranteed delivery for Special Delivery Guaranteed by 1pm will change to by 9pm the next working day.

Royal Mail said in a statement: "Public health authorities have advised people receiving parcels are not at risk of contracting coronavirus.

"From experience with other coronaviruses, we know that these types of viruses don’t survive long on objects, such as letters or parcels. This complements the highly publicised guidance from public health authorities for people to wash their hands more often than usual using soap and hot water."

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