Thousands of Microsoft Outlook have faced significant disruption to their email services since Wednesday night, with many reporting difficulties accessing their inboxes or signing in.
Microsoft 365's status page confirmed it was investigating the widespread issues, and later announced a fix was being deployed. However, the company has since admitted that its initial remedy encountered a problem, meaning affected systems are not yet fully restored.
“We identified an issue with the initial fix, and we’ve corrected it," Microsoft 365 Status wrote on X, the platform formerly known as Twitter, Thursday morning. "We’re continuing to deploy the fix, and we’re closely monitoring the deployment to ensure no further issues are encountered.”
Microsoft did not immediately provide further information about what had caused the outage. The Associated Press reached out to the Redmond, Washington-based tech giant for further comment on Thursday.
As of around 10 a.m. ET, nearly 2,200 users worldwide had reported issues with Outlook, formerly also Hotmail, to outage tracker Downdetector.
