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Irish Mirror
Irish Mirror
National
Sheena Mcstravick

Irish ice cream shop goes viral on TikTok with 'cancelled customer order' video

An ice cream parlour has gone viral for a video on 'what happens' if a customer cancels their order after it's made.

Rice's Ice Cream, based within Springisland supermarket in Coalisland, Co Tyrone, has racked up more than 11 million views on their TikTok video which shows how they 'dismantle' an order if it has been cancelled.

The video shows a team member taking part the order piece by piece, starting with the flake and the sauce and then the sprinkles, before using their special 'suction mode' on the ice-cream machine to put the whipped treat back into the machine with zero mess.

Read More: Irish shop worker sets new record with 13-inch 99 ice cream cone

The video has been watched almost 12 million times to date, with some describing the video as 'weirdly satisfying'.

In the comments, Rice's added the note: "Haters will say it's been reversed", with remarkably some people appearing to fall for the trick.

Owner Emma Rice opened the ice-cream parlour in July 2020 during renovations to the existing supermarket which has been a firm favourite in Coalisland for more than 20 years.

Speaking to My Tyrone, Emma said: "I can’t take credit for the idea or the brilliant voice-over, that was one of my team Cathair Brady behind the video, but it’s actually pretty surreal seeing the number go up like that.

"Whenever my videos hit one million I think 'OK it’s done well' and after that, it just doesn’t fully sink in. Now there's just a big push on to try and hit the big one million followers!"

You can find Rice's ice-cream on Instagram and TikTok.

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