Staff at Ipswich hospital in Suffolk asked Ed Sheeran for autographs and photos when the musician was treated for a broken arm and wrist in October 2017, the BBC reports.
A spokesperson for the hospital confirmed that an internal review of care given to high-profile patients started the following month, and covered “confidentiality, privacy of the patient and their loved ones and practical considerations”. The hospital reviews its policies and protocols every one to three years.
Sheeran fractured his right wrist and left elbow in a cycling accident, which led to the cancellation and postponing of several dates on his Asian tour. He told the Jonathan Ross Show that doctors advised him to avoid playing through the pain.
“I tried to say, ‘I’ll carry on doing shows’, but they said if I put any more stress on it, I might not be able to play again, so it’s good to be sensible.”
When he returned to the stage in Singapore on 11 November, he described his recuperation – during which he could not play music – as “the most depressing six weeks of my life”.
He assured Time Out Singapore that he didn’t harbour a phobia of bicycles. “I think that’s the wrong way to live. I’m going to ride bicycles again.”
Sheeran is in the midst of his rescheduled Asia performances. His UK and Ireland arena tour commences on 4 May in Cork, and includes four nights at London’s Wembley Stadium in June. The stint will break Sheeran’s own record, in which he became the first artist to play the stadium solo over three consecutive nights in July 2015.