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The Guardian - UK
The Guardian - UK
Technology
Jack Schofield

Internet Explorer hi-jacked

I usually use Firefox as a browser, but recently I clicked on Internet Explorer and found the home page had been hi-jacked to asecurityservice.com. I don't understand how this can have happened when we are supposedly fully protected by MacAfee! Barbara Williams

I don't know how dangerous asecurityservice.com is, but it could be connected with the great fake anti-spyware scam. Examples include SpyAxe, SpyCrush, SpyDown, SpyFalcon, SpyGuard, SpyMarshal, SpySheriff, SpySoldier, Spyware Vanisher. These may "detect" problems with your PC to lure you into installing them, but are sometimes bundled with downloads you are said to need (but don't) to play multimedia files. An antivirus program can miss these either because it doesn't see them as malware, or because the user (administrator) is installing them. It's therefore a good idea to run one or more anti-spyware programs from time to time, as well as an antivirus program. Examples include AVG Anti-Spyware (formerly Ewido), Super AntiSpware and Microsoft's Windows Defender. Since you have a known infection, run one of these from Safe Mode.

Otherwise, if asecurityservice.com is part of a fake anti-spyware system, then Siri's SmitFraudFix (http://siri.urz.free.fr/Fix/SmitfraudFix_En.php) will probably remove it. If not, Techspot has a long and arduous routine that will remove most malware one way or another.

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