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Evening Standard
Evening Standard
World
Sian Baldwin

Intern's viral email reignites debate on Gen Z work culture

An intern’s email to the CEO of their company has gone viral - sparking a debate around Gen Z work culture.

An office novice, trying to impress on their first day, sent a glaringly obvious suggestion to Roshan Patel, CEO of US-based Arrow Payments, about how they could improve their banking books.

But the suggestion was met with raised eyebrows by the boss when it pinged in his email inbox.

Patel evidently thought the suggestion was too good not to share, and posted it on X, alongside the caption: “We hired a college intern. Today’s his first day. Here’s what he just sent me.”

In the now-viral and well circulated email, the intern made the innocent suggestion: “Hey, I had a quick idea for the company, sorry if this was already brought up, but have we tried increasing revenue?”

The easy quick fix suggestion set tongues wagging and raised a smile among online users who couldn’t believe the company hadn’t simply thought of that as an idea.

Social media users wasted no time jumping into the conversation, and shared their views on the hilarious tweet, with some even offering their own suggestions on how they could simply “raise revenue”.

The incident has reignited an ongoing debate around Gen Z in the workplace, about their approaches to office work and being able to use common sense.

Many also joke that Gen Z just don’t seem to care about opinions of others or be able to grasp workplace etiquette.

A few months ago, writer Harnidh Kaur sparked a conversation on X when she pointed out a recurring concern among her peers regarding Gen Z.

“They’re smart and good at their jobs, but they’re often rude, difficult to work with, and struggle with basic workplace etiquette. Honestly, it’s hard to defend sometimes.”

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