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Newcastle Herald
Newcastle Herald
National

Insurer tackles a pain point in Hunter

Mark Fitzgibbon

NEWCASTLE-based private health insurer nib is partnering with orthopaedic surgeons to "guarantee" no out-of-pocket costs,

Initially launched in the Hunter region, nib's "Clinical Partners" program will work with selected orthopaedic surgeons to ensure members having hip and knee joint replacement surgery have no out-of-pocket expenses above their hospital excess.

Nib managing director, Mark Fitzgibbon, said the partnership reflected their commitment to reducing the uncertainty around surgery costs that members experience "too often".

"We know affordability and out-of-pocket costs are without a doubt the two major pain points for our members," he said. "Unexpected costs are a major reason why members drop or downgrade their private health cover and the discrepancy in costs for the same surgery can differ by thousands of dollars."

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