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Daily Mirror
Daily Mirror
Business
Tom Parry, Special Correspondent in Tesco, Holborn, London

'I tried Tesco's new high-tech, checkout-free store - and left feeling like a shoplifter'

As I walked out of Tesco’s high-tech new store, I had to look over my shoulder. I felt like a shoplifter.

But there were no alarms, and no tap on the shoulder. Somehow the apparatus installed in the flagship checkout-free GetGo supermarket had registered my five purchases.

I checked my itemised receipt, and everything was correct.

In and out in a couple of minutes with no need to queue.

All I needed to do on entering was scan the QR code on my phone on an airport-style reader.

After that, the automatic gates opened. They opened again automatically once I had completed my shopping.

What do you make of checkout-free shopping? Have your say in the comment section

Laura Grey enjoyed her checkout-free shop (Humphrey Nemar)
Tom was in and out of the store in a few minutes (Humphrey Nemar)

This is perhaps a glimpse of the automated future, with only a few attendants needed in case the smartphone app doesn’t work.

For now, doing the shopping without any human interaction is a novel experience, but it is soon to become the norm.

Although there was a crowd of people wanting to try out the new tech at the shop on High Holborn, central London, today, the speeded-up process is likely to mean a quicker experience at busy times of day.

Shoppers scan a QR code (Humphrey Nemar)

Laura Gray, 33, who works nearby at the Bar Council, said: “It seemed very unusual, but once I had downloaded the app it was okay.

"If you are racing in the morning to get breakfast before going into work it will really make a difference.

"If you are worried about a queue it will definitely save time.”

A sign explains how to shop (Ben Stevens / Parsons Media)

Christian Dobbie, 20, a computer science student at King’s College, visited the store on opening day because he wanted to try out the technology.

“This feels just like a normal Tesco,” he said. “It was very much like an actual shop, except for the fact that you didn’t have to go to the till at the end.

The gates are automatic (Ben Stevens / Parsons Media)

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"I’ve also been to the Amazon store, and this was more polished.

“I think this will work everywhere, and will be rolled out across the country.”

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