The minutes of the Rangers Fan Advisory Board's meeting with Patrick Stewart and Kevin Thelwell have been released.
The Chief Executive Officer and Sporting Director faced the music on Wednesday as they sat down with supporters to discuss a vast array of issues.
First on the agenda was performances on the pitch and head coach Russell Martin.
Stewart said in the meeting that the board don't want to make a reactive change, because the club has gone through too many managers in recent years.
However, he admitted that succession planning is normal when questions of a Martin Plan B were raised.
"PS [Patrick Stewart] noted that while the head coach carries responsibility for results, accountability also lies with the wider football operation and the board," minutes read. "He emphasised that decisions must be taken without emotion, with the aim of addressing the underlying causes of underperformance.
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"PS stressed that applying binary triggers to managerial decisions was unwise, as context is everything. He emphasised that while results were disappointing, the club felt that it was important to avoid making a reactive change.
"He reiterated the desire to avoid short-term, reactive cycles of change, pointing out that Rangers have gone through multiple coaches in recent years without resolving the underlying issues.
"While conceding results and performances had fallen short, it was noted that meaningful progress was being made behind the scenes that warranted backing. He acknowledged the need for the board and leadership to share accountability, noting that responsibility could not rest solely with the head coach.
"It was noted that while the technical aspects of the squad are best judged by coaching staff, it is possible to assess morale, atmosphere, and professionalism around a training ground.
"At present, the atmosphere at Auchenhowie is considered to be positive, with strong buy-in from the players, cohesion, professionalism, and work ethic compared with what has been seen in some other environments.
"The current group is seen to be in a strong position overall in terms of unity. It was acknowledged that optimism could ultimately prove misplaced if results do not follow, but there remains a belief that there is a genuine chance for improvement, though time will ultimately determine whether this translates onto the pitch.
"A question was raised about whether the club has a Plan B, noting that fans are concerned about the possibility of prolonged uncertainty if results do not improve. PS explained that succession planning is a normal part of good governance across all key roles, and not specific to the head coach.
"While he stressed that this does not mean active steps are being taken to replace Russell Martin, contingency planning is a normal part of football and business operations."
Full minutes from the meeting can be viewed here.