Those supporters which bought tickets for Nottingham Forest’s trip to Sheffield Wednesday in March have just a few hours to claim their refund.
A big following was set to descent on Hillsborough with more than 3,000 tickets sold before the campaign was halted due to the coronavirus pandemic.
The game will now be played next weekend when the Championship gets back underway, but fans will not be in attendance in the Steel City, nor will they be for the other eight remaining outings causing clubs a huge logistical nightmare over tickets.
Forest have since announced a raft of options for ticket holders which includes claiming a full refund or making a donation to the academy and Women’s team, though that must be done before the end of Sunday evening.
Here’s the options available to supporters as explained by the Reds…
Option 1 - Donate your entire refund to the Forest Women's team and the Forest Academy
This option gives you the opportunity to donate the value of your ticket to the Forest Women’s team and the Forest Academy.
Option 2 - Take the outstanding amount as credit split across ticketing and retail with a 10% credit bonus
This option will enable supporters to maintain the value of the refund which can then be used for future ticketing and retail purchases. This credit will be available to redeem from the start of the 2020-21 campaign. The additional 10% bonus is a goodwill gesture from the club to supporters entitled to a refund.
Option 3 – Donate 50% and take the remaining 50% as a credit either on ticketing or retail and get a 20% credit bonus
Rather than donate your entire refund or take the full outstanding amount as credit, supporters also have the option to do both. Option 3 allows you to claim 50% of your refund as credit with a 20% bonus whilst also making a contribution to Forest Women and the Forest Academy.
Option 4 - Claim a full cash refund
The final option allows supporters to claim a full refund via credit/debit card on their purchased match tickets.
Only the person registered as the lead booker (the person who paid for the tickets) will be able to apply for a refund.
Your refund application covers your full booking for all tickets and travel purchased. Therefore you only need to apply once, even if you have purchased multiple tickets.
Your credit/debit card will be charged 1p (which will be refunded) to check that the card is active and details correct before we process refunds.
To register your claim, click here to be taken to the Forest ticketing website.
