Ikea customers that have visited any UK store last week have been urged to check their bank statements after the company admitted it charged more than 100 customers twice.
The furniture company confirmed that a series of customers were double-charged on Thursday 21 July, due to a computer glitch.
The issue affected as many as 102 transactions across all UK stores.
Donna Moore, Ikea UK and Ireland customer’s relations manager, apologised on behalf of stores.
She said that those affected by the glitch should get in touch with IKEA’s customer service on 020 3645 0000.
“We are actively working with the payment service provider to rectify these transactions as quickly as possible so that those affected will have the duplicate payments released back to them by their banks,” Moore told the Bristol Post.
We apologise for any inconvenience that this caused and if any of our customers are concerned they are welcome to contact us to discuss the matter,“ she added.
Ikea sparked fury earlier this month after customers faced three-and-a-half-hour queues in soaring temperatures as they tried to leave the multi-storey car park of the new Ikea store in Reading.
Ikea shut the four-floor, 1,000 space car park in a bid to allow motorists to exit - and staff members were forced to hand out bottles of water in temperatures as high as 26 degrees.
On Twitter, a customer claimed it was “easier to leave the EU” than the store.
Another said she has been a prisoner of Ikea Reading for an hour and a half.
Johanna Heuren, Ikea Reading store manager, said a ”traffic management plan“ would remain in place while they investigated the cause of Sunday's delays.
”The number of visitors to the store was in line with the previous busy days during the opening weekend where our traffic management plan worked efficiently as planned,” she said.
“Our traffic management team responded to keep cars moving as quickly as possible and we'd like to thank customers for being patient and understanding of the situation,” Heuren added.
