On July 3, 2025, both the US Consumer Product Safety Commission and Transport Canada announced a joint recall by helmet maker 509 and Polaris for a specific range of helmets because they may not offer effective protection in the event of a crash.
Several models and sizes are affected, and certain models are only eligible for repair, while others are eligible for your choice of repair, replacement, or a refund. To keep things simple, we're going to put the information into a table for ease of reading.
Three separate issues exist, according to 509's report to Transport Canada. All 509 Tactical 3.0 and 509 for Polaris Tactical 3.0 helmets may not provide sufficient protection in a crash. Only small and medium sizes of the 509 Tactical 2.0 helmets with Fidlock and 509 for Polaris Tactical 2.0 helmets, which were manufactured in 2023, may not offer adequate protection in a crash.
Finally, some 509 and 509 for Polaris helmets with Fidlock that were manufactured from 2020 to the present and have a stainless steel glide bar may have the webbing on their chin straps routed incorrectly. This could, in turn, allow the buckle to separate, which could increase the risk of injury in a crash. As of July 1, 2025, 509 has received no reports of any such injuries in Canada, and one report of an incident that ended in a concussion for a person wearing one of the affected helmets in the US.
Here's the breakdown of which helmets are involved, and what options are available to you through this recall if you own one. Be sure to scroll down, as it's a long list.
| Helmet | Size(s) | Manufactured In | Options for Remedy |
| 509 Tactical 3.0 (Youth/Mountain/Trail) | Youth small (YSM) to Youth large (YLG) and also Adult XS to 4XL | All years | Replacement/refund/credit |
| 509 for Polaris Tactical 3.0 (Youth/Mountain) | Youth small (YSM) to Youth large (YLG) and also Adult XS to 4XL | All years | Replacement/refund/credit |
| 509 Tactical 2.0 | Small/Medium | 2023 | Replacement/refund/credit |
| 509 for Polaris Tactical 2.0 | Small/Medium | 2023 | Replacement/refund/credit |
| 509 Tactical 2.0 with Fidlock | Adult XS to 4XL | 2020-present | Repair |
| 509 for Polaris Tactical 2.0 with Fidlock | Adult XS to 4XL | 2020-present | Repair |
| 509 Altitude 2.0 with Fidlock | Adult XS to 4XL | 2020-present | Repair |
| 509 for Polaris Altitude 2.0 with Fidlock | Adult XS to 4XL | 2020-present | Repair |
| 509 Delta R3L with Fidlock | Adult XS to 2XL | 2020-present | Repair |
| 509 for Polaris Delta R3L with Fidlock | Adult XS to 4XL | 2020-present | Repair |
| 509 Delta R4 with Fidlock | Adult XS to 2XL | 2020-present | Repair |
| 509 for Polaris Delta R4 with Fidlock | Adult XS to 2XL | 2020-present | Repair |
| 509 Delta V with Fidlock | Adult S to 4XL | 2020-present | Repair |
| 509 for Polaris Delta V with Fidlock | Adult XS to 4XL | 2020-present | Repair |
| 509 Mach III with Fidlock | Adult XS to 2XL | 2020-present | Repair |
| 509 Mach IV with Fidlock | Adult XS to 2XL | 2020-present | Repair |
| 509 Mach V with Fidlock | Adult S to 3XL | 2020-present | Repair |
Consumers are advised to immediately stop using the affected helmets, and then contact either 509 or Polaris (depending on if it's a 509 or 509 for Polaris helmet) to find out details on how to participate in the recall and receive a replacement, refund, or repair (depending on the helmet).
509 and Polaris are reaching out to all known customers directly regarding this recall. You can also contact 509 at 1-877-743-3509 between 8 a.m. and 4 p.m. PST Monday through Friday, or via email at support@ride509.com. If you wish to contact Polaris, you can do so at 1-800-POLARIS between 7 a.m. and 8 p.m. CST Monday to Friday and 10 a.m. to 2 p.m. CST on Saturday, or via email at owner.connections@polaris.com.
