An icon called matcli appeared out of the blue on my toolbar. Unfortunately, I cannot delete it. What it is? Brian Allison
Matcli is the Motive Assistant Command Line Interface, which is part of a system that Motive sells to broadband providers, printer and peripheral suppliers, as a way of improving online support. It collects information about your system and writes it to a log file. BT, Telewest Blueyonder and HP appear to be users. You could remove Matcli by using the Add or Remove Programs utility in Windows to uninstall the help package. However, this may make it harder to get help when you need it.