Twice a week we publish problems that will feature in a forthcoming Dear Jeremy advice column in the Saturday Guardian so that readers can offer their own advice and suggestions. We then print the best of your comments alongside Jeremy's own insights. Here is the latest dilemma – what are your thoughts?
I had to leave a call centre job in October 2013 because I developed inner-ear infections. I am undergoing medical treatment and have been advised I cannot wear a headset again.
Since then I have picked up eight weeks' work in financial administration but have been unable to secure permanent employment. I believe I am unemployable outside call centres, but I can no longer work in one. I've worked in a wide range of sectors, including insurance, telecommunications and energy, but this doesn't seem to count for much.
Agencies tell me I don't have the admin experience employers are looking for, but I can't afford to do college courses. Even the most basic admin jobs seem to require an HND or years of experience. How can I show that my call centre skills are transferable to admin work?
Do you need advice on a work issue? For Jeremy's and readers' help, send a brief email to dear.jeremy@theguardian.com. Please note that he is unable to answer questions of a legal nature or to reply personally.
