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Manchester Evening News
Manchester Evening News
National
Neal Keeling

'I am on a 12-week lockdown and cannot get food delivered. I feel forgotten'

A man with multiple disabilities has been left marooned without food deliveries as he shields himself from the coronavirus in a 12 week lockdown.

Joseph Ryan, 50, from Leigh, has been unable to get his local Asda store to deliver supplies.

He has arthritis, an immune deficiency, heart condition, and bone tissue disorder.

"I am disabled with serious health problems and in isolation for 12 weeks. More needs to be done to help people like me.

"Supermarkets claim they have dedicated delivery slots for vulnerable and elderly people. But I have tried and there is nothing available, so I can't get any shopping and my supplies are dwindling.

"I called Asda in Leigh - my nearest supermarket - and there response was that I should go to the store within the dedicated hour it was open for the vulnerable and elderly, and do my shopping there.

Joseph Ryan (Eddie Garvey)

"I get around in my house on crutches and use a wheelchair of of doors, so that is not really an option.

"Are stores like Asda really asking those on 12-week lockdown and in isolation to ignore the government instructions to stay at home, and put themselves and others at risk?"

He added: "My own carer is a friend who lives with me, but he has a medical condition too - chronic obstructive pulmonary disease - and is also on lockdown.

"At the moment we are living on takeaways delivered to our home, which are expensive. I feel like we are forgotten and the system is not working for us.

The Manchester Evening News contacted both Asda and Wigan council, who are co-ordinating a hub providing food and other supplies to those in need.

Both said they would take action to assist Mr Ryan.

A spokesperson for Wigan Council said: "Wigan Council is working with the local community and voluntary sector to coordinate support to those in need who are self-isolating, including providing food parcels and delivering vital medical supplies.

"To support the effort council employees will be deployed to the frontline, helping volunteers and key workers to deliver the vital service from seven hubs across the borough.

"A community support manager has visited Mr Ryan and he has been reassured he will be supported throughout."

Anyone who is worried about someone who is self-isolating or is classed as a vulnerable person can call Wigan Council's dedicated helpline on 01942 489018.

An Asda spokesperson said: "We would like to apologise to Mr Ryan for the confusion on the occasion and are pleased that we have been able to provide a solution so that he now has his shopping.

"We have recently seen a huge increase of demand for home shopping and we want to let our customers know that we're working extremely hard to open up new slots every day to meet their needs.

"We would ask for those that are able to visit our stores to please do so where possible and safe, so that those who must self-isolate like Mr Ryan, can use the delivery slots available to them."

Drop a heart on our special map of gratitude to show your support for our NHS heroes https://www.thanksamillionnhs.co.uk/

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