Egyptian authorities have said the British couple who died suddenly at the Red Sea resort of Hurghada both suffered from heart and respiratory failure.
Despite some confusion about the cause of their deaths, the office of the Hurghada governorate said mortuary results revealed “no criminal suspicions” over the tragedy at the Steigenberger Aqua Magic Hotel on Tuesday.
Mr Cooper died of “sudden failure in the heart muscle and respiratory failure,” according to the judgement of a Hurghada mortuary official shared with the BBC.
Ms Cooper was rushed to hospital five hours after her husband's death and was given “heart recovery work” lasting for 30 minutes before she was also pronounced dead.
The mortuary official said she had suffered “a drop in blood circulation and respiratory function”.
Kelly Ormerod was staying at the hotel with her parents when they died. She said neither had been experiencing any health problems prior to collapsing at the resort.
“Prior to going on holiday, mum and dad were fit and healthy,” Ms Ormerod told Lancashire-based radio station 2BR earlier today. “They had no health problems at all.
“All we want is answers about what has happened and a cause of death.”
Ms Ormerod added: “As a family we are devastated. Mum and dad meant the world to me and the children, and we are in utter shock over what has happened and what is happening.”
Thomas Cook announced yesterday that all 301 of its holidaymakers would be removed from the hotel as a precaution after it received reports of “raised illness” among other guests.
Thomas Cook said its guests at the Steigenberger hotel would be offered alternative accommodation within Hurghada from Friday onwards, or given the option to return home.
A spokesman said: “We will be contacting those customers due to travel to the Steigenberger Aqua Magic Hotel in Hurghada in the next four weeks to offer alternative holiday options.”
Ms Ormerod thanked the company for their support at a difficult time.
“Thomas Cook have been amazing, we have support from the company and I can't praise them enough for what they've done. I’d also like to thank people at home for their messages of love and support during this horrendous ordeal.”