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Reuters
Reuters
Technology
Angela Moon and Eric Auchard

Long lines for iPhone X help push Apple shares to record high

A man pays to buy new iPhone Xs from those who just bought at Apple Stores, on a street in Hong Kong. REUTERS/Bobby Yip

NEW YORK/FRANKFURT (Reuters) - Shoppers surged into Apple Inc stores across the world on Friday to buy the new iPhone X, signaling stronger demand for the 10th anniversary version of the premium smartphone than the last two iterations.

Investors and analysts took the swell of interest, alongside the company's better-than-expected sales forecast for the upcoming holiday shopping season, as signs that Apple could be the first ever company worth $1 trillion.

Customers queue up to get their hands on the newly launched iPhone X at VIVA telecommunication store in City Center, Manama, Bahrain, November 3, 2017. REUTERS/Hamad I Mohammed

Apple's shares rose 3 percent on Friday, hitting a record high and giving the world's most valuable publicly traded company a market capitalization of almost $890 billion.

"I can’t wait to get to my office and plug it in, back it up and play around with it," said Jordan Shapiro, a 34-year-old recruiter from New Jersey who was one of the first to get into Apple's flagship store on Manhattan's Fifth Avenue, at the head of a line that stretched for a block.

Jasmine Rivera, a 16-year-old from Las Vegas, said getting one of the new phones was the highlight of her New York trip with her aunt.

Apple's new iPhone X is displayed after it goes on sale at the Apple Store in Regents Street, London, Britain, November 3, 2017. REUTERS/Peter Nicholls

"I’m so excited and can’t wait to show this to my friends," she said. "I’m especially excited about the camera quality and facial recognition."

The glass-and-stainless-steel device that Apple Chief Executive Tim Cook has billed as "the biggest leap forward since the original iPhone," starts at $999 in the United States.

The handset features an edge-to-edge display designed for deeper color rendition and an innovative camera that uses facial recognition to unlock and operate the phone.

Customers queue outside the Apple Store in Regents Street before it opens on the day that the new iPhone X goes on sale in London, Britain, November 3, 2017. REUTERS/Peter Nicholls

Cook appeared on TV greeting the first customers in line at the company's store in Palo Alto, California, about a half-hour drive from Apple's headquarters in Cupertino.

In nearby San Francisco, about 250 people lined up outside the Apple store in the Union Square shopping district.

"I’m feeling good, but my socks are wet," said Ross Hendrix, 20, one of the first in line after camping out on the sidewalk despite a light rain on Thursday night.

An Apple Store staff shows Apple's new iPhones X after they go on sale at the Apple Store in Regents Street, London, Britain, November 3, 2017. REUTERS/Peter Nicholls

GLOBAL EXCITEMENT

Similar scenes of excitement occurred earlier in the day in Asia and Europe.

A member of Apple staff takes pictures as new iPhone X begins to sell at an Apple Store in Beijing, China November 3, 2017. REUTERS/Damir Sagolj

In Australia, around 400 people queued outside Apple's main store in central Sydney to pay A$1,579 ($1,218) for the new phone. Just 30 turned up for the September release of the iPhone 8, an incremental update of the iPhone 7.

"It's beautiful bro, what a feeling, I'm excited," builder Bishoy Behman, 18, told Reuters after picking up two iPhone X as the first in line. He said he camped outside the store for a week before paying to improve his place in the queue overnight.

In Apple's Omotesando store in Tokyo, some 550 people were waiting in a line stretching to around 600 meters.

Marco Pierre White Jr shows his new phone, as he was the first to purchase the new Apple iPhone X at the Apple Store in Regents Street, London, Britain, November 3, 2017. REUTERS/Peter Nicholls

"I'm going home, and after having a rest, I'd like to have fun (with the phone)," said first-in-line Yamaura, a 21-year-old college student who spent six days in the queue.

In Europe, Apple stores in Amsterdam, Berlin and London saw lines of several hundred fans, while smaller, more subdued crowds were observed at stores in Frankfurt and Paris.

Arbitrage traders were also in line in an attempt to take advantage of the strong demand. In Hong Kong, some buyers quickly resold iPhone X handsets for a profit, but the resale premium eased as waiting times fell and supply concerns eased.

The first customers to buy the iPhone X react during the global launch of the new Apple product in central Sydney, Australia, November 3, 2017. REUTERS/David Gray

Newly purchased iPhone X were reselling for HK$11,800 ($1,512) soon after sales began, but the price quickly fell to HK$10,300, a trader told Reuters. In mainland China - where Hong Kong traders often sell newly purchased goods - the anniversary model's starting price is 8,388 yuan ($1,267).

SUPPLY CLOSER TO DEMAND

A customer who has just bought Apple's new iPhone X poses during its global launch outside a cell phone store in central Moscow, Russia November 3, 2017. REUTERS/Tatyana Makeyeva

Analysts had expressed concern that supply issues might stop Apple satisfying early demand. The camera, for instance, has never before been manufactured in the volume Apple demands.

But Chief Financial Officer Luca Maestri told Reuters on Thursday that Apple was "quite happy" with how manufacturing of the iPhone X was progressing.

"Production is growing every week, and that's very, very important during a ramp period," he said.

A store employee carries Apple's new iPhone X during its global launch at a cell phone store in central Moscow, Russia November 3, 2017. REUTERS/Tatyana Makeyeva

Demand and supply for the iPhone X appear to be coming back into balance, according to Apple's online store. While last week users trying to order the iPhone X were told they faced waits up to five to six weeks, these delays are now three to four weeks.

The rush of interest in the new phone came after Apple issued an upbeat sales forecast for the year-end holiday shopping season on Thursday.

Wall Street welcomed that outlook, and five analysts now have stock price targets that would move Apple's market value past $1 trillion.

First customers to buy Apple's new iPhone X pose during its global launch at a cell phone store in central Moscow, Russia November 3, 2017. REUTERS/Tatyana Makeyeva

Friday's lines signaled the company was "on track for a pretty good replacement cycle" said Edison Investment Research analyst Richard Windsor, but he questioned whether the new model sales will be as large as prior iPhone upgrade cycles.

"We do not think that the iPhone X will offer a cycle nearly as big as the iPhone 6 and my concern is that this is what the market is looking for," said Windsor, who actively tracks all the major players in the global smartphone industry.

People queue to buy iPhone X during its launch at the Apple store in Singapore November 3, 2017. REUTERS/Edgar Su

(Reporting by Tom Westbrook in Sydney, Pei Li in Beijing, Nadine Schimroszik in Berlin, Nivedita Bhattacharjee and Munsif Vengattil in Bangalore, Eric Auchard in Frankfurt, Angela Moon in New York and Stephen Nellis in San Francisco; Additional reporting by Teppei Kasai, Will Ziebell, Carmel Yang and Bobby Yip; Writing by Jane Wardell and Eric Auchard; Editing by Stephen Coates and Bill Rigby)

People look at iPhone X during its launch at the Apple store in Berlin, Germany, November 3, 2017. REUTERS/Hannibal Hanschke
The first customer shows his new iPhone X after buying it at an Apple Store in Beijing, China November 3, 2017. REUTERS/Damir Sagolj
Customers queue outside the Apple Store in Regents Street before it opens on the day that the new iPhone X goes on sale in London, Britain, November 3, 2017. REUTERS/Peter Nicholls
People buy iPhone X during its launch at the Apple store in Singapore November 3, 2017. REUTERS/Edgar Su
People look at iPhone X during its launch at the Apple store in Singapore November 3, 2017. REUTERS/Edgar Su
Various iPhone models are placed on a table for display, along with the iPhone X, at an Apple store in downtown Cologne, Germany, a few hours before the launch of the iPhone X November 3, 2017. REUTERS/Wolfgang Rattay
The first customers to buy the iPhone X hold it aloft during the global launch of the new Apple product in central Sydney, Australia, November 3, 2017. REUTERS/David Gray
A customer holds the iPhone X during the global launch of the new Apple product in central Sydney, Australia, November 3, 2017. REUTERS/David Gray
A customer uses his iPhone 7 to take a photograph of the iPhone X during the global launch of the new Apple product in central Sydney, Australia, November 3, 2017. REUTERS/David Gray
People try out the Animoji feature on iPhone X handsets during its launch at the Apple store in Singapore November 3, 2017. REUTERS/Edgar Su
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