Get all your news in one place.
100’s of premium titles.
One app.
Start reading
Manchester Evening News
Manchester Evening News
Ashlie Blakey

Huge system issue hits train operators with sites and apps DOWN

A number of train operators have been hit with a huge system issue this morning - leaving passengers unable to see journey times or book tickets.

According to National Rail, there is a problem with 'real-time information' on a number of systems including journey planners, meaning the app is not working properly. As well as the app, some train operators' websites are also down.

Screens in some stations are also affected by the issue. When the Manchester Evening News tried to search for a journey this morning on the Trainline app, 'no results' were found.

READ MORE: Can you guess the Greater Manchester Metrolink station?

A tweet posted by National Rail at around 6.45am this morning said: "There is a problem with real-time information on a number of systems including journey planners. This means that some systems may not be showing correct real time information This is being investigated and will be resolved as soon as possible."

A further tweet added: "We are currently receiving a high volume of tweets and we are unable to respond to all individual messages. Please be assured that if your query is urgent or safety critical, we will respond quickly to you."

TransPennine Express said: "Due to a fault affecting all train operators, real-time information may not be available on our app, website, and also other train information services. We are working with our industry partners to resolve the issue as soon as possible."

Northern said: "No information about Northern services are currently showing on apps, websites and station screens - we are aware of the issue and apologise for any inconvenience."

Read more of today's top stories here


Sign up to read this article
Read news from 100’s of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.