Thousands of people have not been paid ahead of the bank holiday because of problems with HSBC accounts.
An IT glitch that affects HSBC business customers is said to be to blame for delays to thousands of salary payments, that could leave some without funds before the long weekend.
Employers used Twitter to ask HSBC why their staff had not been paid.
@HSBC_UK_Help #HSBC I trust you are going to re-imburse my employees that will incur late payment fees due to you BACS payments failure?
— Mathew Robinson (@MattRobinsonD) August 28, 2015
@HSBC_UK_Help @adamstewart1980 payment systems have failed. We have 130 people with no salary payments and no idea when it will be fixed.
— Carl Chapman (@carlchapman66) August 28, 2015
It is not yet clear if other banks are affected, but the issue is believed to be with HSBC.
Hey HSBC, is it ok if we levy some charges on you for late payment? #wheresoursalariesgone
— Dave Gedney (@mrgedney) August 28, 2015
HSBC said it is investigating the glitch.
"We are aware that some customers have not received expected credits today. We apologise for any inconvenience caused and are working hard to resolve the issue as quickly as possible," the spokesperson said.
There has been an issue affecting BACS payments by some HSBC customers today. ^1/2
— HSBC UK (@HSBC_UK) August 28, 2015
We apologise for any inconvenience caused and are working hard to resolve the issue as quickly as possible. ^2/2
— HSBC UK (@HSBC_UK) August 28, 2015
In June, RBS customers were hit with glitches that affected 600,000 payments.
