Asking for a salary raise, giving your boss feedback about their behaviour, raising intimacy issues with your spouse… everything that matters most in life happens in conversations. In fact, the things that have the biggest impact on your day-to-day life rely on your ability to have conversations that feel risky - and yet we are not taught the skills needed to master those conversations.
Daring conversations define your life, and this interactive introductory workshop will forever transform your communications. You will change the way you talk with others when the stakes are high and learn how to get results without the fear of damaging the relationships that matter the most, in the workplace and at home.
After this course, you will be able to approach difficult conversations with confidence; avoid toxic behaviours that can lead to difficult conversations escalating, instead fostering those that lead to results; and use the bulletproof formula that ensures you can speak your mind and be direct whilst maintaining respect.
Course content
- Discover the key mindset shift that will change the way you approach difficult conversations
- Learn about the four toxic behaviours you and others engage in that block progress, and what you can do instead
- Discover the bulletproof formula that ensures you can speak your mind and be direct whilst also maintaining respect
- Practise by working through a difficult conversation
- Get peer-to-peer feedback to improve your mastery of the tools learned in the workshop
Tutor profile
Julie Leitz is a coach, mediator, psychologist and neuroscientist who escaped her Oxford lab to transform teams and their leaders. Having spent the past four years working with teams in leading organisations across Europe, she made two discoveries: firstly that it’s the conversations people are avoiding that get in the way of success; and secondly that it’s the fear of conflict that leads people to avoid these crucial conversations. This is why she launched the School of Conflict with a mission to help people fall in love with conflict. Julie believes that constructive conflict is the birthplace of top team performance, creative solutions and impactful leadership.
Details
Date: Tuesday 31 July 2018
Times: Evening course, 6.30pm-9.30pm
Location: The Guardian, Kings Place, 90 York Way, London N1 9GU
Price: £99 plus £5.35 booking fee
Event capacity: 36
Complimentary refreshments included.
You may also be interested in…
- Mastering mindfulness: An evening class with Ed Halliwell
- Learn to love public speaking and presentations
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Information on Guardian Masterclasses
To contact us, click here. Terms and conditions can be found here.
Returns policy
Tickets may be refunded if you contact us at least 14 days before the course start date. Please see our terms and conditions for more information on our refund policy.
