Priced at $139 per year, an Amazon Prime membership is far from cheap. Yes, it comes with plenty of perks and freebies, but if your free trial is over and you're wondering how to cancel Amazon Prime — you've come to the right place.
Although canceling is relatively easy, there are a few steps involved. First, let's break down what is Amazon Prime. The service gives you access to ultra-fast shipping, exclusive Amazon deals, and a huge variety of Prime member benefits. The perks run the gamut from access to Prime Video to discounts at Amazon-owned Whole Foods. But if you don't want to pay for Prime anymore, here's how to go about cancelling your membership.
1. Log into your account
If you've decided you want to cancel your Prime membership, you can do so by logging into your Prime account and selecting the Prime option.
2. Select 'End Membership'
On the following screen you'll want to hover over the "Manage Membership" option on the right side of the page. A small drop-down menu will appear and you'll want to choose the "End Membership" option.
3. Continue to cancel
After choosing the "end your membership" option, you'll be taken to a new page where you must again select "continue to cancel." Otherwise, your membership remains active if you don't choose anything.
4. Confirm your cancellation
This final page lets you cancel your Prime membership on your next renewal date. Make sure to click "cancel" on renewal and not "pause" as the latter option will not end your membership.
After you've selected cancel, you'll want to confirm via the orange button on the right and your request for cancellation will be submitted.
How to cancel Amazon Prime: Check when your free trial ends
If you recently signed up for Prime's free trial, you can see how much longer you have in your Prime trial by going to your Amazon account page. To get there, sign in to your Amazon account; at the top right side of the page, you'll see a "hi" message with your name. Open the drop-down menu below that message and select Your Account from the available options. From there, select the Prime option.
The resulting page will show how long you've been an Amazon Prime member, as well as the date you will be charged for your next year of Prime. If you have a bit of time before your trial ends or your membership renews, you can sign up for an email reminder three days before your renewal date.
Additionally, if you receive an Amazon Prime late delivery, you can reach out to customer service to complain. As one possible form of repayment, the company might extend your membership by a month.
How to cancel Amazon Prime: Will I get a refund?
If you haven't used your Amazon Prime membership since your credit card was charged, then you're eligible for a full refund, even though your trial period has already ended. That means if you realize a month down the line that you don't need the subscription, you can still cancel and get your money back. Otherwise, you have three days from when Amazon Prime charges your credit card to decide whether you want to cancel.
If you do cancel, Amazon may charge you the regular prices for any Prime benefits you used during that three-day period. Those benefits include music and book downloads and streaming. This policy depends on exactly what you've bought. For instance, if you buy a television on day two, you might get a refund of $99, minus the normal shipping charge for that television. The amount that you used your membership during the trial period has no impact on your ability to obtain a refund. If you sign up, but don't use the membership, you won't be charged.
How to cancel Amazon Prime: Can I get another free trial?
Amazon customers are only eligible for one free trial of Prime every 12 months. That means if you cancel your membership, and decide to give Amazon Prime another try, you'll have to immediately start with the paid membership rather than kicking things off with another trial period.
If it's more than a year later when you decide you want use Amazon Prime again, you'll have the option to try the service out again through a 30-day trial before you'll need to pay for a membership.
