- Britain's first AI police virtual assistant, named "Bobbi", has been launched as a trial by Hampshire and Isle of Wight Constabulary and Thames Valley Police.
- Bobbi is designed to address frequently asked, non-emergency questions, providing an additional contact method for the public.
- The virtual assistant cannot be used to report crimes or as an alternative to the 999 emergency line.
- If Bobbi is unable to answer a question or a person is requested, the chat will be directed to a human digital desk operator.
- Chief Superintendent Simon Dodds stated that Bobbi aims to enhance public service by providing quick responses to common queries, allowing human call handlers to focus on emergencies and complex issues.
IN FULL
