Get all your news in one place.
100’s of premium titles.
One app.
Start reading
Wales Online
Wales Online
National
James Rodger & Brett Gibbons

Holidaymakers in Spain 'sleeping on beaches' after finding hotels closed when they arrive

Holidaymakers have reportedly been forced to sleep on beaches in Spain because hotel rooms they had booked where still closed when they arrived in resort.

Some hotels are not yet operating despite websites taking bookings, causing chaos for British sunseekers when they arrive at their destination.

In response, some are sleeping on the beach in some sun-kissed destinations, like Salou, while others have to pay again to secure accommodation, according to consumer watchdog Which?

Paul Davis, 48, from Lincolnshire, spent £1,500 on a trip to Spain on July 1 - but found the 4R Regina Gran hotel shuttered on arrival, BirminghamLive reports.

Mr Davis was finally able to transfer to a hotel run by Loveholidays, but lost his £250 deposit.

He told the Times: "When we pulled up I thought we must have the wrong hotel: it was all shut and hadn't been opened for a good while.

"It's disgusting. We were fortunate enough to have the money to stay somewhere else but lots of other people probably aren't in that position."

Another tourist, Anita Lorenzo, discovered the Sol Wave House in Magaluf, Majorca, was closed when she arrived - forcing her to fork out £600 on a self-catered flat.

Holidaymakers also found the Sol Fuerteventura Jandiá hotel in the Canary Islands had not opened.

Rory Boland, editor of Which? Travel magazine, told The Times: "It is beyond belief that holidaymakers have been left in a position where they have either had to fork out hundreds of pounds for alternative accommodation or risk being left with nowhere to sleep."

A Loveholidays spokeswoman said: "We are aware of a few instances where customers have arrived at hotels that are closed and our in-resort emergency assistance team are working with those customers to find them suitable alternative accommodation."

She added: "We apologise for any inconvenience or distress this may have caused our customers. We will of course refund the cost of his hotel booking."

Sign up to read this article
Read news from 100’s of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.