Get all your news in one place.
100's of premium titles.
One app.
Start reading
Edinburgh Live
Edinburgh Live
National
Indigo Stafford

Holiday 'nightmare' for Edinburgh woman as Ryanair, Easyjet and Jet2 suspend flights out of Italy

Budget airlines Ryanair, Jet2, British Airways and Easyjet have all announced that they would be suspending flights out of Italy amid the spread of coronavirus.

An Edinburgh woman spoke to us about how her holiday was turned into a 'nightmare' after having her flight cancelled by Ryanair.

Yvonne Malcolm was enjoying her holiday in Rome with her husband, when she saw that her flight to Edinburgh had been cancelled, due to the spread of deadly COVID-19.

Yvonne was supposed to be flying back to Edinburgh on Sunday, but Ryanair announced that all flights out of Italy would be suspended after March 13 and would not resume again until April 8

Yvonne told Edinburgh Live her holiday has turned into a nightmare saying: "I feel sad as we had hoped to have a relaxing week away.

"We were supposed to be here until Sunday, but we can’t stay now as we could potentially be stuck here until April."

Yvonne has had to fork out a 'considerable expense' after being faced with the decision to quickly book an emergency flight out of Rome.

The Edinburgh local and her husband are now planning to travel to London Stansted tomorrow via Ryanair, to avoid becoming trapped in Italy.

Yvonne was left less than impressed with Ryanair after 'hearing nothing' from the airline after the news broke.

She told Edinburgh Live: "Apparently Ryanair are emailing all passengers booked with them to advise about cancellation and rebooking.

"We have heard nothing, they were very quick to take our money but seem not so quick to provide any information."

A Ryanair spokesperson told Edinburgh Live: "All affected passengers have received email notices today informing them of these flight cancellations.

"Passengers looking for repatriation can obtain a free move to an earlier Ryanair flight operating up until midnight Fri 13 March

"Affected passengers will be able to choose between a full refund or a travel credit that can be redeemed on Ryanair flights in the next 12 months.

"Ryanair continues to comply fully with WHO and national Government guidance and travel bans.

"The situation is changing on a daily basis, and all passengers on flights affected by travel bans or cancellations, are receiving emails and are being offered flight transfers, full refunds or travel credits."

For the latest on the coronavirus outbreak, follow our constantly-updated COVID-19 liveblog here.

Sign up to read this article
Read news from 100's of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.