- Major UK holiday provider On the Beach has committed to processing same-day refunds for customers in the event of cancelled flights.
- Under its 'Cancelled Flight Cover' policy, customers will receive a full refund on their entire holiday or an alternative flight, processed immediately.
- This initiative aims to provide certainty for holidaymakers amidst an anticipated summer of travel disruption, partly due to rising fuel costs.
- On the Beach highlights that while refunds from other suppliers can take up to 14 days, their same-day processing is dependent on the customer's bank policy.
- The Department for Transport is consulting with the aviation industry to prevent widespread disruption, although UK airlines currently report no supply issues.
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