HM Revenue and Customs is to send out annual renewals packs to tax credits customers in Lanarkshire.
Recipients should check their details in the pack and report any change in circumstances to HMRC.
The packs will start being sent out this week and all customers should receive them by June 4.
HMRC recognises that many tax credits customers will have been affected by the pandemic and may have earned less money than in previous years.
The organisation is stressing the importance of customers checking details in their annual renewal pack are correct, including income details.
A spokesman for HMRC said: “Renewing online is quick and easy.
"Customers can log into GOV.UK to check on the progress of their renewal, be reassured it is being processed and know when they will hear back from HMRC. Customers can also use the HMRC app on their smartphone to renew their tax credit and more.
“Tax credits help working families with targeted financial support, so it is important that people don’t miss out on money they are entitled to.”
If there is a change in a customer’s circumstances that could affect their tax credits claims, they must report the changes to HMRC.
HMRC has also warned Lanarkshire customers of criminals trying to take advantage of tax credits renewals via text, email or phone by offering taxpayers “rebates” or threatening them with arrest if they don’t pay bogus tax owed.
Many scams mimic government messages to look authentic.
If someone contacts a customer claiming to be from HMRC, asks for bank or other personal details, threatens arrest or demands that they transfer money, it might be a scam.
Check here for HMRC’s scams checklist and to find out how to report tax scams and recognise genuine HMRC contact.
