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Edinburgh Live
Edinburgh Live
National
Indigo Stafford

HMRC Edinburgh are hiring 100 customer service consultants for full and part-time roles

HMRC in Edinburgh has announced that they are looking to fill 100 customer service roles in the capital.

The jobs could help out many people who have lost income during the coronavirus outbreak, and the best part is, you don't need any experience.

HMRC say they are looking for people who can work both full time and part-time, and all that they ask is that you have "enthusiasm, helpful manner and willingness to learn."

You better be quick though, as these posts shut on 29 April. Here is everything we know about the roles:

Job description

HMRC say the perfect candidate would be someone who is "great with people, helpful and enthusiastic."

The role will include dealing with customers over webchat, phone, letters and email.

You will be given full training on customer service skills and how to deal with complex and challenging calls.

Working Patterns

The customer service centres are open seven days a week between 8am and 10pm so expect shift patterns to be varied.

You will be expected to work five days out of seven on a full-time contract and a minimum of 25 hours per week if you apply for a part-time role.

If you are interested in applying for these roles you can do so here.

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